Repairs should, whenever possible, be reported during office hours at the Association's office and the following information should be provided.
Please note access times are categorised as follows:
|Morning||9.00 - 12.00|
|Afternoon||12.00 - 4.30|
|All Day||9.00 - 4.30|
Unfortunately we cannot specify an exact time for access as this is very much dependent on the work schedule of the tradesperson, however if a time has been agreed and you fail to provide access you may be liable for recharge for non-access.
|Monday - Thursday||9.00 - 4.30|
|Friday||9.00 - 4.00|
|Closed for lunch||12.30 - 1.30|
If you phone out-with office hours you can leave a message on the answering machine and it will be dealt with as soon as the office re-opens. When leaving a message you should give all the information as listed above.