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Maintenance
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Wishaw and District Housing Association's Classification of Repairs
The Association does not just carry out repairs that are reported to the office on a day-to-day basis but also tries to plan for the future maintenance needs of the properties. For these reasons there are a number of categories of repairs each with a different method of organising the work and separate funding arrangements:
| REACTIVE REPAIRS | (sometimes called DAY-TO-DAY REPAIRS) are where the Association responds to repairs that tenants report to the office on an individual basis. All our emergency, urgent and routine repairs fall into this category. |
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| CYCLICAL MAINTENANCE | is work that is carried out annually or as part of an ongoing cycle. The Cyclical Maintenance Programme is designed to make sure that the Associations properties are kept to a good standard and includes works such as
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| PLANNED MAINTENANCE | is usually major work that the Association knows will be required in the future as the structure of the property and/or fitments in the house get old and need to be replaced or changed to meet modern day standards. Planned maintenance would include works such as
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| MAJOR REPAIRS | would be carried out to properties where serious defects have been identified. Usually these would be structural. |
