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NEWS and INFORMATION

 

Wishaw and District Housing Association -
Annual Report on Charter (ARC) 2013-14

Wishaw and District Housing Association has now sent a copy of their Annual Charter Report to all our Tenants, Sharing Owners, Owners and Association Members. 

This document provides information on the Scottish Housing Charter performance indicators and an insight into what we achieved last year.

We will continue to update you on our progress on achieving the performance indicators throughout the year through our normal newsletter.

Further information on the Scottish Housing Charter can be found here.

To feedback on this years ARC
please complete our
on-line survey

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Wishaw and District Housing Association -
Garage available for let in Mid Carbarns, Wishaw

Wishaw and District Housing Association currently have 1 garage available for let.  The rent for this garage is £26.62 per calendar month and this will increase annually from 1 April 2015. 

If you are interested in leasing this garage please contact Robert McAlpine on 01698-377200, the garage will be let on a first come first served basis.

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Wishaw and District Housing Association - 
Keeping in contact with our Residents

Wishaw and District Housing Association is now using SMS/Texting as a way of keeping in touch with our residents.  

One of the benefits of this service to our residents is the opportunity to access an up-to-date balance of your rental account by simply texting BAL or Balance to our number 07529777345

If you have not already received a welcome SMS/Text message from us please contact us and provide us with your mobile number to register for this service.

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Wishaw and District Housing Association - Surgeries

Wishaw and District Housing Association are holding a series of surgeries in various locations as we realise it can be quite a journey into our office in Wishaw if you need to speak to your housing officer, report a repair or discuss our factoring service.  This does not mean that you cannot contact or visit the office at any other time if you have any issue you that you want to discuss or a repair that you need to report, please do not hesitate to contact the office. 

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Wishaw and District Housing Association - Employability Funding

Minor Repairs Trainee

Wishaw and District Housing Association are delighted to confirm that, having successfully applied for funding through Community Jobs Scotland (CJS) for 2 temporary posts within our Minor Repairs Services, we now have two trainees in place and through the provision of these temporary posts are now providing work experience and improving the employability opportunities for people within our community.

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Wishaw and District Housing Association - Rechargeable Repairs Policy

We have recently revised our Rechargeable Repairs Policy and welcome comments from our tenants on this policy.  You can comment in writing to the Association office, email to assoc@wishawdha.org.uk, or via our online comments form.

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You can Bank on Wishaw and District Housing Association...

The Basic Bank Account is just one of the number of services the Association is offering to help our tenants prepare for the many challenges posed by welfare reforms and we are pleased that our first two accounts are now up and running.

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Wishaw and District Housing Association - Customer Scrutiny Panel

Wishaw and District Housing Association are working with TIS (Tenant Information Service) to deliver a structured training programme to our Scrutiny Panel members over the next 6 months.

Through this programme members of the panel will develop their skills to ensure that they can effectively contribute to the scrutiny process which will ultimately benefit and add value to the services that Wishaw and District Housing Association provide to customers.  If you are interested in becoming involved, please contact Elaine Lister or Niall Gordon.

You can learn more about the role of the Customer Scrutiny Panel here.

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One Stop Shop for small repairs

Anyone aged over 65 with a disability living in North Lanarkshire can receive help with small repairs and household tasks through the councils Care and Repair Service.  There is also a leaflet available providing more information on this service.

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Special Uplifts

Every household is entitled to 3 free uplifts per year for bulk items (the year runs from 1st April - 31st March).  Please contact North Lanarkshire Council Cleansing Department on 01698-302010.

There are restrictions on what will be uplifted,
check with North North Lanarkshire Council  for further information.

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Age Scotland Helpline - Hints on Council Tax Benefits

The Age Scotland Helpline offers an independent, confidential telephone based information service to people aged fifty and over living in Scotland, and to those associated with them such as their carers and families - Telephone Number 0845 125 9732.

One particular question being addressed by Age Scotland is "Are there any Council Tax discounts for people aged 60 and over"?  The answer to this and many other questions can be found on Age Scotland website.

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Suited and Booted - free interview clothing

Suited and Booted is a Social Enterprise offering free interview clothing to North Lanarkshire residents.

The scheme receives donations of business clothing which are recycled and issued to candidates for job interviews and is open to both male and female candidates aged 16+ who are receiving benefits.

In addition to providing interview clothing, Suited and Booted also provide relevant training in CV creation, Application Forms and Interview techniques.  Other training courses will also be available on demand.

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Credit Union Scheme

Following the launch of our Credit Union Voucher Scheme at the Residents' Conference 'Easy Money' on 24 June 2010, we wrote to all tenants and sharing owners inviting them to participate in the scheme with the incentive of a £10.00 credit union voucher.  The issue of vouchers to all current tenants and sharing owners is now complete and vouchers will now be issued to new tenants at sign-up.

If you have any comments or thoughts you wish to share with us regarding our Credit Union Voucher Scheme, you can contact us by email, by phone or by completing an on-line comments form.

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Housing Council Tax Benefit

If you are on a low income, or in receipt of certain state benefits, you may be able to claim Housing Benefit to help you pay your rent or Council Tax.  Even if you do not qualify for help with all of your rent or Council Tax, depending on who lives in your house and your household income, you may be entitled to some assistance.

You can check your eligibility at North Lanarkshire Council's on-line calculator.  If you have any questions on your eligibility you can get help and advice at the Council's nearest 'First Stop Shop'.

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AFTAR's Won the Lottery!

AFTAR has successfully secured Big Lottery Funding to the tune of almost £540,000.

This award means that the partnership project with Motherwell and Wishaw Citizens Advice Bureau (CAB) and 4 other local landlords can continue to offer an important service to our residents until June 2019.

Since beginning in 2010, the project has assisted tenants with a wide range of issues including those affected by the Westminster Government's Welfare Reforms and secured over £500,000 for residents of Wishaw and District Housing by helping them with a wide range of issues including claiming grants, additional benefits and allowance. 

In addition to assisting financially, the Lottery Funding allows the project to be extended to provide 2 new services, namely Energy Advice and Access to basic and essential computer skills.  These new services will be available for out tenants from 1 September 2014. 

Many thanks to the Big Lottery for helping to ensure that this very important and successful project can continue to provide its unique and invaluable services to our residents.

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Wishaw and District Housing Association -  
Action for Children

Youthstart

As well as working with Community Jobs Scotland (CJS) in the provision of 2 temporary posts within our Minor Repairs Service, Wishaw and District Housing Association is also working in partnership with Action for Children and Skills Development Scotland (SDS) to deliver an employability programme aimed at 16-24 year olds through community projects and employability training. The eligibility criteria is:

  • For 16-18 year olds, applications must be made through Skills Development Scotland adviser who will confirm eligibility.
  • For 18-24 year olds, applications must be made through Job Centre Plus adviser who will confirm eligibility prior to application.

This project is due to commence in August 2014 and will run for 10 weeks

If any of your family or friends are interested then please advise them to get in contact the appropriate agencies.

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Medical Adaptations

Each year the Association carries out a number of medical adaptations within our tenanted properties.  These works generally arise from a referral by an Occupational Therapist and the cost is funded by the Scottish Government. 

The funding available to Wishaw and District Housing Association for medical adaptations for this financial year has been used, however any outstanding referrals will remain pending until future funding is secured by us from the Scottish Government.

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Easter Road - Community Eco-Garden Project

Having been awarded funding through the Environmental Key Fund (Blacklaw Windfarm Community Fund) for the Community Eco-Garden at Easter Road, and given consent by EKF to proceed with this Project, Wishaw and District Housing Association, after months of anticipation, are delighted to announce the completion of their Eco-Garden. 

This was recognised with a formal opening ceremony held on Friday 20 April 2012 when Depute Lord Provost, Jim Robertson, planted an apple tree to mark the occasion.

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Contents Insurance

Do you have home contents insurance or are you perhaps paying too much?  For more information on contents insurance you can contact us at the office, by phone or by email.

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Benefit Changes Ahead

Are you familiar with the Benefit Changes Ahead.  Here are a few changes which may affect you.

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One Parent Families Scotland (OPFS)

One Parent Families Scotland works to ensure that all families, particularly those headed by a lone parent, have the support, information and confidence needed to play a full part in Scotland's economic and social life.

OPFS are piloting a callback service for lone parents to run alongside the Lone Parent Helpline and is designed to give additional support to parents who would benefit from a listening ear and on-going help.  Parents who are experiencing a new pregnancy, separation/divorce or a move into employment or education are offered a weekly or fortnightly call back for up to three months.

Lone parents can self-refer by calling
the Lone Parent Helpline. 
Calls are free from landlines and from the mobile networks: Vodafone 3, Orange, Virgin, T-Mobile.
Monday - Friday: 9.30am -4.30pm

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Annual Gas Servicing

In past years our heating contractors have reported that sometimes they have found it difficult to gain access to some houses to carry out the annual gas safety check.  We cannot stress strongly enough the importance of allowing access.  It is in the interest of both your own and your neighbour's safety and we must carry out this work. 


Failure to provide access could lead to court action
with the tenant being responsible for all costs incurred.

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FREE Home Fire Safety Visits

Scottish Fire & Rescue are now offering FREE home fire safety visits to everyone in our area.

During the visit experienced firefighters will check each room of your house with you, helping to make sure your house is safe.  If you do not have a smoke alarm they will fit one for free. 

Scottish Fire and Rescue are also highlighting the dangers of close fires and express the importance of tenants acting responsibly with regards to the disposal of combustible items.

You can arrange for your FREE visit in a number of ways.  Our staff can make a referral or issue you with the appropriate form or alternatively you can call 0800-0731-999, phone Motherwell Fire Station on 01698-262222 or text check@ to 61611 on your mobile.

Your local fire station will then contact you within 7 days to arrange a time and date that suits you.

Wishaw and District Housing Association has also agreed to work in partnership with the services' Community Safety Advocates, to assist them in the delivery of their service priorities and meet their outcomes, by making referrals for Home Fire Safety Visits for any individuals who are most vulnerable to fire within the home.  This will only be done with the individual's consent.

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Useful Links

We have provided some useful links which can give you more information on Money Advice, Anti-Social Behaviour, Citizens' Advice etc.

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Positive Action in Housing

Positive Action in Housing, the Scottish ethnic minorities housing agency provides free, independent and multilingual housing advice and information for refugees, asylum seekers, EU migrants and people from ethnic minorities.  Information on drop-in surgery times.            

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Development Site at Main Street & Glasgow Road Wishaw

We are progressing design proposals with our project team for our new development at Main Street and Glasgow Road in Wishaw.  22 new cottage flats and houses will be constructed by the Association over the two sites and we expect to be on site in late spring 2015, with completion in early 2016.

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Please note WDHA uses Caller Line Indentification.
All calls may be recorded for quality monitoring purposes.

 

Police Scotland - Don't Accept Anti-social Behaviour

Sometime it's the little things that cause the most problems; noisy neighbours, fly tipping and people drinking on your street.  We know that you just want it to stop.


Your local community policing team is here to do just that. 
To make anti-social behaviour stop.

Visit Police Scotland website for more information on their role in anti-social behaviour

 
 
 
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