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Wishaw and District Housing Association - Property Management Invoices

The Association issues annual Property Management Invoices to owners and sharing owners with a breakdown of all the charges for the period.  However, where there has been a repair carried out within a common area that is exceptionally expensive, we may issue Interim Invoices at any point throughout the year.

Details of what is included in your Property Management invoices are given in your handbook.

Full payment of your invoice is due within 28 days of receipt.  However you can make an arrangement with the office to make monthly or weekly payments.

Owners and sharing owners that receive a property management service from the Association will be issued with a YELLOW Allpay payment card which will have their own individual reference number on it.  There are a number of ways you can use the card to make a payment;

• At any Post Office or any Shop or Retail Outlet displaying the Paypoint Logo.

• By Phone on 0844 557 8321 (This is Allpay's automated telephone service)

• Direct to the Association by phone or in person using your Debit Card

• On Line at www.Allpay.net
  
  

Phone and online payments can only be make with a Debit Card

 
If you lose your AllPay card you should contact the office
immediately and a new one will be ordered and sent out to you.

If you wish to make your payment via a Bank Standing Order you must make this arrangement personally with your own bank but please remember that you will have to amend it every year to reflect any increase in your rent charge.

If you have made an arrangement to pay your invoice in installments you can make payments directly from your bank account by setting up a Direct Debit.  If you wish the Association to arrange for a direct debit to be set up, a Direct Debit Mandate for Property Management Account is available for download or from the Association, this should be completed and returned to Association's Office.

Alternatively, the option will soon be available for you to set up your Direct Debit simply by providing your bank details and payment details either by phoning or calling into the Association's office in person.

The Association can NOT accept any payment of cash at the office.

Please note calls to Wishaw and District Housing Association
may be recorded for quality monitoring purposes.